I have a $12 loan with Kikoff. Can I have both accounts? | Yes, Kikoff Credit works in addition to your $12 loan. There will be no changes to your original $12 loan –we’ll report TWO Kikoff lines on your credit report. Keep making both payments to both accounts. Twice the Kikoff credit-building power. |
How does the $500 credit limit work? | The Kikoff Credit Account provides $500 of revolving credit, so you can make purchases from the new Kikoff Store! Think of it like a credit card, but there’s no interest, no fees, and we help you spend responsibly. Moving forward, we hope to increase credit limits and give you purchase options. Just remember, the better you are paying back what you borrow, the better it looks on your credit score. |
What is credit utilization and how does it help me? | Credit utilization refers to how much of your available credit you use at any given time. You can figure out your credit utilization rate by dividing your total account balance by your total credit limit. We calculate this for you and you can see your credit utilization directly on your Kikoff Dashboard. Most experts recommend keeping your overall credit card utilization below 10%. Lower credit utilization rates suggest to creditors that you can use credit responsibly. |
When is my first payment due? | Each month we provide you with a monthly billing statement and amount due. Your first statement will be close approximately one month after you opened your account – don’t worry, we’ll email you as soon as it’s ready. Your next statement date and next payment date are always available by logging into your Kikoff Dashboard. We’ll also send you multiple reminder emails–when each statement is ready, and when your upcoming payments are due. We’re here to help you! |
What happens when my e-book is paid off? | Once your e-book is paid off, your Kikoff Credit Account will remain open and you can make new purchases from the Kikoff store. This gives you the flexibility to build a longer payment history on your own schedule. |
Can I purchase multiple e-books? | Yes, you can purchase multiple e-books by logging back into the Kikoff store. However, please note that your initial purchase is limited to 1 e-book. You’ll need to log in again to make more purchases. Also note that If you do purchase multiple books, your monthly payments may increase above $2/month. Your monthly payment will be the larger of $2 or 10% of your total account balance. |
How do I download my e-book? | Once you complete your purchase on the Kikoff store, you will receive an email with a link to your e-book download. Click that and it will open the book as a PDF, you can download it from there. Enjoy! |
Which Bureaus does the $500 loan report to? | The Kikoff Credit Account is being reported to both Experian and Equifax. We’re working hard on adding TransUnion reporting soon, we know this is very important to our customers. |
When can I expect the Credit Account show up on my credit report? | It can take up to 6 weeks for Kikoff to show up on your credit report depending on when in the month you signed up. Kikoff reports all new accounts and all monthly payments to credit bureaus once a month, at the start of every month. After we report to the bureaus, it can take up to 2 weeks for the bureaus to process the information and for it to show up on your credit report. For example, if you opened your Kikoff Credit Account on August 5th, we will report your account on August 31st, and you can expect to see it on your credit report between September 1st and September 15th. We’ll send you an email reminder when your updated credit score is available, and you can see it directly on your Kikoff dashboard. |
Can I setup autopay? | Yes, you can set up autopay when you make a purchase with one click! If you don’t have autopay set up, you’ll still get a statement every month that tells you how much to pay and when it’s due, and because we want you to do well, we’ll send you email reminder so you don’t forget. |
Can you pay off at anytime? | Of course! Your debt is your debt, and you should be able to settle it whenever you want. Our goal is to improve your credit history which is why we encourage you to pay over time, but if you need to pay the full balance early, you can do so directly on your Kikoff dashboard. |
Don’t see your question? Email us at support@kikoff.com! We’re here to help.